Oraqosoft helps you design, build, and deploy Salesforce Agentforce solutions that automate your sales, service, and operations — powered by AI that understands your business.
Salesforce Agentforce
Salesforce Agentforce
What is Agentforce?
Salesforce Agentforce is Salesforce’s AI agent platform that lets businesses deploy autonomous AI agents directly within their Salesforce environment. These agents can handle queries, qualify leads, resolve support tickets, and take action — all without human intervention.
At Oraqosoft, we help you harness the full power of Agentforce — from strategy and agent design to deployment, testing, and ongoing optimisation.
Agentforce Implementation
End-to-end deployment of Agentforce within your Salesforce org. We configure agents for your specific business processes, train them on your data, and ensure they align with your workflows.
AI Service Agent (Case Deflection)
Reduce support workload with an AI agent that handles common customer queries, resolves cases autonomously, and escalates only when human intervention is truly needed.
AI Sales Agent (SDR Automation)
Deploy an AI agent that qualifies inbound leads, sends follow-up emails, books meetings, and updates Salesforce records automatically — freeing your sales reps to focus on closing.
Agentforce Strategy & Consulting
Not sure where to start with Agentforce? We assess your current Salesforce setup, identify the highest-value automation opportunities, and build a phased Agentforce roadmap for your organisation.
Agentforce Use Cases by Industry
- Manufacturing & Distribution: Auto-qualify distributor inquiries, update inventory records, send order confirmation
- Retail & E-commerce: Handle returns, track orders, answer product queries 24/7 without human agents
- Financial Services: Qualify loan enquiries, schedule advisor calls, send document reminders
- Healthcare: Appointment scheduling, patient follow-up reminders, insurance query resolution
- Education: Admissions enquiry handling, course recommendations, fee follow-ups
Why Choose Oraqosoft for Agentforce
- Certified Salesforce developers with hands-on Agentforce experience
- Deep understanding of Salesforce data model, Flows, and Apex — essential for complex agents
- Onshore + offshore delivery model keeping costs competitive
- Full lifecycle support — strategy, build, test, deploy, and optimise
- Track record of successful Salesforce implementations across India and international clients